PEEK N PEAK SOFTWARE
PEEK N PEAK PROFESSIONAL

Capable of effective and courteous communication with guests and associates of all levels.Possess the analytical and mathematical proficiency required to audit financial documents/records.Proficiency in computerized word processing, summarizing and writing/editing.Advanced knowledge of MS Office applications including Word, Excel, and Outlook.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Comply with federal, state, and company policies, procedures, and regulations.Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Enjoy skiing or snowboarding on 27 lighted trails, hitting the greens of the championship golf course, or unwinding in the blissful spa.

Follows the hotel key control procedures at all times. Escape any time of year to Peek'n Peak Resort, Trademark Collection by Wyndham, a sprawling amenity-rich retreat located off I-86 and I-90, and 27 miles from Erie International Airport (ERI). Provide safety and security for the hotel and its guests.Answer and transfer all incoming telephone calls using proper telephone etiquette.Encourages use of the company operated restaurants. Complete guest requests including message taking, setting wake up calls, providing directions and other information as needed.Never says “no” to a guest request for information.

PEEK N PEAK PROFESSIONAL

Address guest requests and concerns immediately and always with a professional attitude.Provide guests with excellent customer service while taking reservations, answering questions and completing check in / out procedures in an accurate and timely manner.Demonstrate thorough understanding of hotel equipment used at the front desk.Communicate information to other shifts in the daily log book. Accurately complete required paperwork and cash out procedures. Follow proper cash and credit card handling procedures.Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.Reconcile or note and report discrepancies found in records.

PEEK N PEAK SOFTWARE

Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software while checking for mathematical accuracy.

Receive, audit and record monies, credit/gift card transactions and cash register sales from multiple resort outlets.

Operate computers programmed with accounting software to record, summarize and analyze financial information.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

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